Limewin Casino Terms and Conditions

These Terms and Conditions set out the rules that govern your use of the Limewin platform and the services we provide. They explain the relationship between us and our users, the responsibilities you accept when creating and using an account, and the basic rules that apply to deposits, withdrawals, promotions and dispute handling. We encourage you to read these terms carefully before registering or placing any wagers.

Account responsibilities

You are responsible for keeping your account details accurate and for maintaining the confidentiality of your login credentials. Only the registered account holder may use an account. We may suspend, restrict or close accounts where we suspect unauthorised access, account sharing, bonus abuse or other breaches of these terms. You must tell us immediately if you believe your account has been compromised.

Eligibility requirements

To open an account you must be at least 18 years old and located in a jurisdiction where online gambling is permitted. We may verify your identity at any time and before processing withdrawals. Verification may require documents such as proof of identity, residence and source of funds. Accounts may be blocked until requested documents are provided and checks are completed.

Acceptable platform use

Users must not attempt to bypass geolocation controls, use VPNs to hide jurisdiction, create multiple accounts or engage in collusion or fraudulent activity. Any behaviour intended to manipulate game outcomes, promotions or payment systems is prohibited. We reserve the right to withhold funds and close accounts where misuse is detected.

General bonus and promotion rules

Promotional offers are subject to specific terms which will be published with each promotion. Where a general rule applies, wagering requirements are typically x40 for deposit bonuses and x50 for no-deposit or free-spin bonuses unless stated otherwise in the promotion terms. A maximum stake may apply while a bonus is active - please consult the promotion terms for exact limits. Only one bonus may be active per account at a time and we may withhold or void bonuses in cases of suspected abuse.

Deposits and withdrawals

Accepted payment methods depend on your country and will be shown in your wallet. Minimum deposit and withdrawal amounts vary by method and currency. Withdrawals are subject to identity checks and any applicable processing times. We may apply transaction limits and reserve the right to require withdrawal to the original payment method where possible. Please allow for additional time where checks are required.

Dispute resolution

If you have a complaint about account activity, a transaction, or interpretation of these terms please contact our support team via [email protected]. We will aim to respond promptly and escalate matters internally where necessary. If an agreement cannot be reached we will consider independent mediation where appropriate and available in your jurisdiction.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be notified on the site or by email where we hold your contact details. Continued use of the service after publication of revised terms constitutes acceptance of those changes. If you do not accept revised terms you should close your account in accordance with the account closure procedure.

If you need clarification on any point of these terms please contact our team. References to Lime Win within these terms refer to the operator of the services and its obligations under these rules.